Privacy policy

It is KAPHAPHYSIO's policy to respect all visitors privacy and comply with any applicable law and regulation regarding any personal information that may be collected about you, including across our website,www.kaphaphysio.com, all KAPHAPHYSIO platforms and other sites we own and operate.


Personal information is any information about you which can be used to identify you. This includes information about you as a person such as:


  • Your name, address, and date of birth

  • Your devices

  • Payment details

  • How you use our website or online service.



In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.


This policy is effective as of 21 August 2023.


Last updated: 22 August 2023



Information We Collect


Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.


“Voluntarily provided” information refers to any information you knowingly and actively provide to us when using or participating in any of our services and promotions.


“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.



Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.


Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error occurred, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.


Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.


Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:


Geo-location data

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.


Personal Information

We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:

  • Name

  • Email

  • Phone/mobile number

  • Home/mailing address

  • Business Profile


Legitimate Reasons for Processing Your Personal Information


We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.


Collection and Use of Information


We may collect personal information from you when you do any of the following on our website:

  • Register for an account

  • Enter any of our competitions, contests, sweepstakes, and surveys

  • Sign up to receive updates or our newsletter from us via email or social media channels

  • Use a mobile device or web browser to access our content

  • Contact us via email, social media, or on any similar technologies

  • When you mention us on social media


We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

  • to provide you with our platform's core features and services

  • to enable you to customize or personalize your experience of our website

  • to deliver products and/or services to you

  • to contact and communicate with you

  • for analytics, market research, and business development, including to operate and improve our website, associated applications, and associated social media platforms

  • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you

  • to consider your employment application

  • to run competitions, sweepstakes, and/or offer additional benefits to you

  • to comply with our legal obligations and resolve any disputes that we may have


We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use our site to improve our site and your experience on it.


Security of Your Personal Information


When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.


Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.


You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.



How Long We Keep Your Personal Information


We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information as part of creating an account with us, we may retain this information for the duration your account exists on our system. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.


However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.


Use of Cookies


We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.


Please refer to our Cookie Policy for more information.


Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.


Contact Us

For any questions or concerns regarding your privacy, you may contact us using the following details:


kaphaphysio@hotmail.com or call us on +86 13060901678