Innovative Physiotherapy Equipment Manufacturer

PHYSIO magneto 2.0

Frequently Asked Questions

ls it possible to get the product with white label or no brand name?

Yes, as the machine original manufacturer and professional physiotherapy machine manufacturer, we support OEM and ODM service, if you have LOGO, we can add it to the machine or the screen, when the machine turn on, it will be presented on the screen.
Could you provide DDP delivery?

Yes, we can provide it for you. Our shipping partner will handle customs clearance and tax. After the payment, you do not need to worry anything. Wait and the machine will reach your door, so customer is not contacted by customs.
Could you accept drop shipping?

Yes, as the machine manufacturer, we have stable production ability and stock, after you paying for the order, we will arrange shipping for you.
Is it a reliable factory?

Yes. kaphaphysio is a custom manufacturer verified by SGS Company. We have focused on the therapy machine since 2017 and have made several popular brands such as Shockwave and Ultrasound Therapy. Also, we can provide you with customized service to help you build your own brand.
What is the process of OEM&ODM?

3 days to complete the case design. 7 days to complete the internal structure design. 30 days to get your customized case.We can build your own brand in about 30 days.
What is the delivery time?

If you want to work with us, we can advance your order and make the delivery time from 7 working days to 1-3 working days. That means it takes 1-3 working days to prepare the machine and test it. And it takes 1 day to reach the airport. Normally, it takes about 3-7 working days to reach America, 5-9 working days to reach Europe and 2-4 days to reach Southeast Asia such as Singapore and Malaysia. You can get your unit in 5-12 working days after you place the order.
What is the warranty?

1 year for the host machine and 6 months for the spare parts. As the manufacturer, we can provide you with lifelong technical support. We promise to deal with all the problems you meet during the operation. If necessary, we will send you spare parts for free within the warranty.
What is the payment method?

T/T, credit card, PayPal, western union and etc. You can see all the payment method on the payment link.

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